Terms and Conditions

Effective Date: 01 June 2024

1. About Us

LandRegistryOnline.co.uk is an independent online service offering access to official documents provided by HM Land Registry. We are not affiliated with or endorsed by any government department.

2. Use of Our Service

• By using this website, you agree to be bound by these terms and conditions.
• You confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
• We provide official Land Registry documents such as Title Registers and Title Plans for a service fee.

3. Ordering Documents

• It is your responsibility to ensure the accuracy of the address or title number entered when placing an order.
• All documents are sourced from HM Land Registry based on your instructions.
• Documents are typically delivered via email in PDF format within a few working hours, but may take up to 24 hours.

4. Payment

• All prices are clearly displayed before checkout.
• We use secure third-party payment processors (such as Stripe) to handle transactions.
• Payment must be received in full before any document is processed or delivered.

5. Refunds & Cancellations

• Due to the nature of the service (custom digital documents), we do not offer refunds once an order has been processed and fulfilled.
• If you believe there has been an error with your order, contact us at support@landregistryonline.co.uk and we will review your case.

6. Accuracy of Information

While we strive to provide accurate and up-to-date information, we are not liable for any loss arising from errors, delays, or misinterpretation of the data provided by HM Land Registry.

7. Intellectual Property

• All content on this website, including text, graphics, logos, and software, is the property of LandRegistryOnline.co.uk or its licensors.
• You may not reproduce, duplicate, or exploit any content for commercial purposes without express written consent.

8. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages.

9. Privacy

Please refer to our Privacy Policy for how we handle your personal information.

10. Modifications

We reserve the right to update these terms at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at support@landregistryonline.co.uk.